CANCELLATION POLICY

Cancellation Policies apply to all of our programming

MONTHLY SUBSCRIPTION

We do not offer makeups if a day is missed.
Sick Policy: If child is sick and cannot attend to one class, please email us at hello@creatingmemiami.com so we can let you know if we have availability for a make up class on the same month of the absence (it doesn't roll over to the next month).
If you need to cancel your monthly membership, please email us at hello@creatingmemiami.com at least one week prior to your next billing cycle. If not cancelled, you’ll be charged automatically.
In house credits must be used during the active semester. Credits do not roll over to the next semester.
LATE PICK UP: If the child is picked up more than 15 mins after the end of the class, you'll be automatically charged a Late Pick Up Fee of $20

DAILY OR WEEKLY PASSES (Camps, Events, Drop-In Classes)

If you need to cancel your booking (before the class’ starting date) we will give you in house credit for future bookings minus a 15% re-scheduling fee when new activity is booked. You must let us know via email at hello@creatingmemiami.com.
In house credits must be used during the active semester. Credits do not roll over to the next semester.
Sick Policy for Daily Pass: If child is sick and cannot attend, purchased daily pass can be used as credit for future activities. There will be a 15% re-scheduling fee when new activity is booked. Please let us know via email at hello@creatingmemiami.com before the beginning of the session.
In house credits must be used during the active semester. Credits do not roll over to the next semester.
For Weekly Passes: We do not offer makeups if a day is missed.
LATE PICK UP: If the child is picked up more than 15 mins after the end of the class, you'll be automatically charged a Late Pick Up Fee of $20

BIRTHDAY PARTIES